Privacy Policy

Last updated: October 9, 2026

This Privacy Policy explains how NOTVIX ("we", "us", "our") collects, uses, shares and protects your personal information when you visit notvix.com, make a purchase, or contact us. By using our website, you agree to the practices described in this policy.

1. Information we collect

Information you give us:

  • Contact and order details: your name, email address, phone number, shipping and billing address, and the products you order.
  • Communications: information you include when you email us, message us on social media, or sign up for our newsletter.

Information collected automatically:

  • Device and usage information: browser type, device type, IP address, approximate location, pages viewed, and how you interact with our site.
  • Cookies and similar technologies: see Section 5.

Payment information: Payments are processed securely by Shopify Payments and other payment providers. We never see or store your full card number.

2. How we use your information

  • Process, ship and deliver your orders, and send order and shipping updates.
  • Handle returns, exchanges and refunds.
  • Respond to your questions and provide customer support.
  • Send marketing emails if you have subscribed. You can unsubscribe at any time using the link in any email.
  • Show you relevant ads on other websites and social media, where permitted by law.
  • Keep our store secure, prevent fraud, and improve our website and products.
  • Comply with our legal, tax and accounting obligations.

3. How we share your information

We share personal information only with trusted service providers that help us run our business, including:

  • Shopify (our e-commerce platform and hosting provider)
  • Payment processors
  • Fulfillment partners and shipping carriers (to deliver your order)
  • Email and customer service tools
  • Analytics and advertising partners such as Google, Meta (Facebook and Instagram) and Microsoft Clarity

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger or sale.

We do not sell your personal information for money. However, sharing data with advertising partners for targeted ads may be considered a "sale" or "sharing" under some U.S. state privacy laws. You can opt out at any time; see Section 6.

4. Where your information is processed

Our service providers may store and process your information in the United States and other countries. We take reasonable steps to ensure your information is protected wherever it is processed.

5. Cookies and tracking

  • Keep your shopping cart working and remember your preferences (essential cookies)
  • Understand how visitors use our site, for example with Google Analytics and Microsoft Clarity (analytics cookies)
  • Measure and personalize ads, for example with the Meta Pixel and Google Ads (advertising cookies)

You can manage cookies through your browser settings. Blocking some cookies may affect how our site works. We honor the Global Privacy Control (GPC) signal as an opt-out request where required by law.

6. Your privacy rights

Depending on the state you live in (for example California, Colorado, Connecticut, Virginia, Texas and others), you may have the right to:

  • Know and access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information
  • Receive a copy of your information
  • Opt out of targeted advertising and the "sale" or "sharing" of your personal information

To opt out of targeted advertising, visit our Your Privacy Choices page.

To make any other request, email Support@notvix.com. We may need to verify your identity before acting on your request. We will respond within the time required by law and will not discriminate against you for exercising your rights. You may also use an authorized agent to make a request on your behalf. If we deny your request, you may appeal by replying to our decision email.

7. Data retention

We keep your personal information only as long as needed to fulfill your orders, provide customer support, and meet our legal, tax and accounting obligations. After that, we delete or anonymize it.

8. Data security

We use reasonable technical and organizational measures to protect your information. All checkout pages are encrypted with SSL. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

9. Children's privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us their information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the "Last updated" date.

11. Contact us

NOTVIX
Email: Support@notvix.com
Address: 1001 S Main St, Monticello, KY 42633, United States